Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost! during our busiest period we encourage students to visit our website www.pgccbookstore.com for any inquiry about price and book availability. If you have any questions or concerns please write us at athompson@nebook.com and we will respond within the next 48 hours.

Orders online will be processed after 24 hours of the purchase. During our busiest time, the process could take up to 48 hrs.

Ordering By Fax

Mail or Fax your order to us at the address or fax number below and we will process it immediately.

Prince George's Community College Bookstore
301 Largo Road, Largo, Maryland 20774
Ph# 301-322-0912
Fax# 301-499-1226
back to top

Shipping Policies

Prince George's CC Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August, December and February, delivery time may take longer.

Return

Most products purchased from this site may be returned, within 25 days of shipment, for a full refund. Exceptions to this policy include textbooks, media (music, video games, software) which is not shrink wrapped, and customized products. The textbook return guidelines depend on when the purchase is made. Please contact us if you have a question about returning a textbook and also check your receipt since return policies are usually specified at the bottom. Customized products are non-returnable, those include but are not limited to: clothing with monograms, custom published materials (such as course readers or syllabi), and artwork which is printed, matted, or framed based and nursing pins. Defective or incorrectly shipped product may also be returned during this same time period. To be eligible for a full refund, products must be in new condition and must be returned with all pieces originally shipped as well as the original box in which the product was shipped. Product that is not defective must be returned unopened. (Do not remove shrink wrap from product that is to be returned.) Please check packing list for return address information.

Contact Support

Contact us anytime with questions or concerns via email at: athompson@nebook.com. Our customer support will contact you within 48 hours.